St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 174 of 2114
 
Review of ADHD & Aspergers
2nd November 2021


The lady was very kind and helpful

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
 
Review of Early Intervention
2nd November 2021


This service and particularly our contact Rowena has changed our sons life. The support and care received has made all the difference to his and our future.

Suggested improvements
More staff to support the team

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Early Intervention
2nd November 2021


People have been great and consistent

Suggested improvements
Maybe more frequent access to phychologist

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Early Intervention
2nd November 2021


Workers are friendly and caring

Suggested improvements
More communications when gaps between appointments. Added to groups for therapy but never received anything more on them so need better communication

2021-11-09 11:04:02
Response from St Mary's Hospital

I am sorry this has happened. I have forwarded your comment to the service manager. If you are still struggling to get the information you need, please contact our confidential patient advice and liaison service on pals@nhft.nhs.uk or 0800 917 8504. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
Dignity/Respect
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Safe
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Spiritual needs
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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
1st November 2021


Quick and pain free service

Suggested improvements
All good

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Rating not given.
Experience
 
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
1st November 2021


Everyone I spoke to was welcoming, kind, considerate and sympathetic. Really lovely people, clean, safe but not too clinical environment. Just fantastic.

Suggested improvements
Signage to exit the car park, but that is being very picky.

2022-01-31 17:00:31
Response from St Mary's Hospital

Thank you for your feedback, this has been shared with our Estates Team for them to take into consideration in their work programme.

Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Planned Care and Recovery Team (CMHT) Kettering/Corby
29th October 2021


Angela was fantastic, really took the time to explain things. Thanks for all your help.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of MSK OT Hand Therapy
28th October 2021


I was treated with respect and in a professional manner.

Suggested improvements
Nothing! The treatment and information given was very helpful. Frances gave me lots of tips and she was very encouraging.

Experience
Dignity/Respect
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Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Physical Health Clinic (UCAT North)
28th October 2021


Louise was very nice and made me feel at ease.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Children's Physio Service
28th October 2021


Your exercises one helping and are good. You are really kind to me.


Kindness
Understanding
Listening
Safe
Experience
 
 
Page 174 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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